TohfaStory

Legal

Terms & Conditions

The fine print โ€” written in plain language so you know exactly what you're agreeing to.

๐Ÿ›๏ธ Shopping with us๐Ÿ’Œ Personalized gifts๐Ÿ‡ฎ๐Ÿ‡ณ Governed in Indiaโœจ Fair & transparent

18+ to order

You must be an adult to place an order

Your content

You own what you upload โ€” we use it to fulfill your gift

Pune jurisdiction

Indian law applies to disputes

Last updated ยท June 9, 2026

1
Who we are

About us

TohfaStory (https://tohfastory.com) curates emotional gift kits and related products. Registered: TohfaStory, Pune, Maharashtra, India. Questions? hello@tohfastory.com.

2
Basics

Using our website

  • โ€ขYou must be at least 18 years old to place an order
  • โ€ขProvide accurate checkout and delivery information
  • โ€ขDon't misuse the site or submit false Memory Hall / contact content
3
Shop

Products & pricing

Descriptions, images, and prices may change. We strive for accuracy but can't guarantee zero errors. Prices are in INR unless stated otherwise. Taxes and shipping apply at checkout.

4
Orders

Orders & acceptance

Placing an order is an offer to purchase. We may decline orders (stock issues, pricing errors, suspected fraud). Confirmation doesn't guarantee acceptance until dispatch.

We'll always try to reach you if something goes wrong with your order before cancelling.
5
Your gifts

Personalization & user content

When you upload photos, messages, or stories, you confirm you have the right to share them and grant us a license to use them solely to fulfill your order or display in Memory Hall (where applicable).

Your words and memories make the gift special โ€” please only share content you're comfortable with us using.
6
Pay

Payment

Razorpay checkout is available at checkout. Until payment is confirmed, we may coordinate on WhatsApp. No cash on delivery.

7
Ship

Delivery

We hand-deliver in Pune (411xxx / 412xxx PIN codes) and ship pan-India via courier from Hinjawadi. Pune same-day and next-day windows are estimates โ€” double-check your PIN and address at checkout.

8
Returns

Returns & refunds

Our Refund Policy is part of these terms and covers returns and refunds in detail.

9
Limits

Limitation of liability

To the fullest extent permitted by law, TohfaStory is not liable for indirect or consequential damages. Our total liability is limited to what you paid for the relevant order.

10
IP

Intellectual property

Site content, branding, and designs belong to TohfaStory or licensors. No copying or distributing without permission.

11
Law

Governing law

Governed by the laws of India. Disputes fall under Pune, Maharashtra courts unless consumer law requires otherwise.

12
Updates

Changes

We may update these terms. Continued use after changes means acceptance. Check the date at the top of this page.

13
Questions?

Contact

Get in touch at hello@tohfastory.com. We're happy to clarify anything.