Legal

Privacy Policy

Your data matters. Here's what we collect for Saaj orders, why we need it, and how we keep it safe.

Your data, respectedWe don't sell infoEssential cookies onlyOrders, not surveillance

Saaj collects only what we need to deliver your order, support you with care questions, and keep the shop running securely — nothing more.

Information we collect

  • Account & order data — name, email, phone, delivery address, and order details.
  • Wishlist and style preferences saved to your profile.
  • Support messages when you contact us about a piece or order.
  • Technical data — browser, device, and pages visited when analytics is enabled.

How we use your data

  • Process and deliver Saaj orders across India.
  • Respond to contact and styling support requests.
  • Improve our collections and website experience.
  • Send order updates — marketing only if you opt in.
  • Comply with legal obligations.
We use your data to fulfil orders and support you — not to spam you or sell your info to strangers.

Data storage

Orders and catalog data live in Supabase (hosted PostgreSQL). Payment details are handled by our payment provider — we don't store card numbers on our servers.

Who we share with

We don't sell your personal data. We only share with service providers needed to run the store (hosting, payments) and our Pune studio or courier partners for fulfilment. Third parties are used only when the law requires it.

We never sell your email list or order history to third-party marketers. Period.

Cookies

Essential cookies power your cart and session. Optional analytics cookies may help us understand site usage. Control them in your browser settings anytime.

Your rights

Request access, correction, or deletion of your data at hello@tohfastory.com. Indian users may have additional rights under applicable data protection laws.

Just email us — no maze of forms. We'll help within a reasonable timeframe.

Questions

Privacy questions? Contact us or email hello@tohfastory.com.